Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible.

Miss M Benfold
Sullivan Way Surgery
41 Sullivan Way
Scholes
Wigan
WN13TB

From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner is changing. After 1 July 2023 if you want to make a complaint about primary care services to the commissioner you will now contact the local integrated care board instead of NHS England. The details to contact the relevant team are as follows-
Complaints
Wigan -NHS GM
Wigan Life Centre
College Avenue,
Wigan
WN11NJ

[email protected]
01942482711

Date published: 10th October, 2014
Date last updated: 3rd July, 2023